Need Help With Your Winter Heating Costs?
Winter heating bills can stretch a household budget to the breaking point. Columbia Gas wants you to know that help is available.
For Income Eligible Customers
Fuel Assistance and Weatherization Assistance Program Eligibility
If your income falls within certain limits, you may be eligible for direct financial assistance with your heating bills and other energy saving services and products. For more information and a list of Fuel Assistance Agencies, visit DirectLink e-Services.
Low Income Gas Rate
Por información en español, haga clic aquí.
Para realizar una solicitud en español, haga clic aquí.
Residential customers receiving public assistance benefits may qualify for Columbia's discounted Low Income Gas Rate and no-cost energy conservation services. For questions visit DirectLink e-Services or call 1-800-882-5454. Click here to submit an application for assistance.
The Good Neighbor Energy Fund
The Good Neighbor Energy Fund is available to any Massachusetts resident who, because of temporary financial difficulty, cannot meet a month's energy expense and is not eligible for state or federal energy assistance. Income for either the prior 12 months or the past month (times 12 months for a total annual figure) must fall between 60 and 80 percent of the state's median income levels. Visit DirectLink e-Services and click on "Good Neighbor Energy Fund" in the left column for income eligibility guidelines based on the number of household members and more information.
Make a tax-deductible donation!
Please "Give the Gift of Warmth" by using the mint green donation envelopes that are included with your Columbia Gas bills each winter. You can also contribute by donating online via The Salvation Army Web site! Just note on the donation form that you'd like to designate your gift to the Good Neighbor Energy Fund. Of course, you can also send a check payable to "Good Neighbor Energy Fund" directly to The Salvation Army, 25 Shawmut Rd., Canton, MA 02021-1408. Your tax deductible donation goes straight to the Fund and The Salvation Army, the administrator of the Fund, sees that your contribution assists a Massachusetts family with the payment of a month's energy expense. Your gift will be warmly appreciated.
Citizens Energy/Distrigas Heat Assistance Program (CEDHAP)
CEDHAP provides a $150 credit to natural gas bills for those low income families that have exhausted their federal fuel assistance benefit or individuals ineligible to receive federal fuel assistance but cannot afford to pay their heating bills. Please call 1-866-GAS-9918 (1-866-427-9918) and leave a message with your name, address, and phone number. Citizens Energy will mail an application to you within 24 hours.