Manage Your Account
  • View & Pay Bill
  • Gas Emergency
  • Start/Stop Service

To report a carbon monoxide
or gas emergency:

  • Leave the area immediately.
  • From a safe place, call us at 1-800-525-8222 and call 911.

DO NOT:

  • Send us an email to report the odor or incident
  • Use a cellular phone or phone until you leave the area

Remain in a safe place until our service technician arrives to perform a safety check.

 

Other Gas Safety Information

Start, Stop, or Transfer Service

Call us at 1-800-677-5052. Our Customer Service representatives are here to assist you Monday through Friday from 6:00 a.m. to 10:00 p.m. and Saturday 7:00 a.m. to 7:00 p.m.

Current Customers

Log in to your account to stop your gas service.

New Residents

Welcome! Please call us at 1-800-677-5052 to find out if we serve your address. We can also help transfer an existing gas account into your name.

Landlords

To set up a Property Owner Agreement with us, please complete this form and mail it to: Columbia Gas of Massachusetts, PO Box 2025, Springfield, MA 01104.

Always call 811 before you dig!

It's free, easy and the law.

Learn More

Start saving today

with energy-saving changes to your home.

Learn More

Headline News

Columbia Gas of Massachusetts Holds “Touch A Truck” event

Columbia Gas of Massachusetts (CMA) is hosting a “Touch A Truck” event to promote safety for children and their families.

Columbia Gas of Massachusetts Holds “Touch A Truck” event

Notice of filing, public hearing and procedural conference

Columbia Gas of Massachusetts has filed a petition for approval of the CY 2014 Targeted Infrastructure Reinvestment Factor for effect November 1, 2015.

Notice of filing, public hearing and procedural conference

Columbia Gas of Massachusetts files new rates with the DPU

Columbia Gas of Massachusetts, a subsidiary of NiSource Inc. (NYSE: NI), filed a petition with the Massachusetts Department of Public Utilities (DPU).

Columbia Gas of Massachusetts files new rates with the DPU

Notice of filing and public hearing

Columbia Gas of Massachusetts has filed a petition for approval of a Firm Transportation Agreement with Tennessee Pipeline Company.

Notice of filing and public hearing

Calling 811 Before You Dig Protects Everyone! April is National Safe Digging Month

Spring is finally here! Many of us are already planning our gardens and outdoor projects. Columbia Gas reminds everyone that you should know what’s below before you dig.

Calling 811 Before You Dig Protects Everyone! April is National Safe Digging Month