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  • Columbia Gas customers are now Eversource customers

    Things look a little different around here now that Columbia Gas customers are customers of Eversource, New England’s largest energy company. Your gas service will continue uninterrupted, but we want to tell you about some important changes.

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  • We're Here for You
    Managing your Columbia Gas account during the COVID-19 pandemic

    The health and safety of our customers, communities and employees is our highest priority. We continue to monitor current events and want to keep you updated on the proactive steps we have been taking in response to the COVID-19 pandemic.

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  • Important information for Columbia Home Solutions Customers

    Columbia Gas of Massachusetts and Pivotal Home Solutions have agreed to end their billing arrangement for all Columbia Home Solutions service plans and equipment lease plans (offered by Pivotal Home Solutions)*. Columbia Gas customers enrolled in these plans will need to make payment directly to Pivotal Home Solutions rather than paying for their service plans on their Columbia Gas of Massachusetts bill, effective September 30, 2020.

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  • See the Latest Updates
    Ongoing work in the Merrimack Valley

    While we have substantially completed our recovery and restoration in the Merrimack Valley, we continue to conduct maintenance and operations work, with Department of Public Utilities approval, in the towns of Andover, Lawrence and North Andover, as well as in Methuen and across the state.

    Get the Updates



Have an emergency?

If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then our emergency number at 1-800-525-8222.