The Customer Choice program offers you the option to purchase the natural gas you use from a supplier other than Columbia Gas. If you choose to purchase your gas from a different supplier, we will continue to deliver the same reliable service, read your meter, perform safety checks and respond to emergencies. 

The prices charged by suppliers are set by a competitive market, meaning there is no guarantee that you’ll save money, but they may offer special pricing and incentives. If you’d like to enroll, shop around and make your Choice. 

CHOICE® is available to all residential and commercial customers using less than 250,000 therms per year.

How to enroll

  1. Review our list of current suppliers below.
  2. Evaluate the offer and compare prices. The Massachusetts Department of Public Utilities lists full current approved suppliers. Suppliers offer various pricing options. Our CHOICE® calculator can help you evaluate pricing options for your gas supply costs.
  3. Consider the contract terms. Many suppliers require you to agree to contract terms, so you’ll want to know contract length and if you can cancel.
  4. Make your CHOICE® by contacting the supplier. If you don't choose to participate, we'll remain your supplier and there is no change in your bill.

Find your current charges

The Detail Charges section of your bill shows your Delivery and Supply Charges. If you participate in CHOICE®, your Delivery Charges will not change but your Supply Charges would change based on the rate provided by your new supplier. Use the calculator and supplier list below to make an educated decision.

Screenshot of all charges listed on the Massachusetts utility bill

Calculate your potential savings

This calculator helps you compare your current bill and a potential bill from CHOICE® suppliers. Our calculation is based on our current gas rates.

CHOICE® Calculator

Cost per Therm

Massachusetts Rate

$

Supplier Rate

$

How many Therms you use

0 Therms
ESTIMATED SAVINGS

Suppliers serving residential and small commercial & industrial customers

Astral Energy LLC
580 Sylvan Avenue, Suit 2J
Englewood Cliffs, NJ 07632 Map
1-201-384-5552

Constellation Energy
100 Constellation Way
Baltimore, MD 21202 Map
1-410-470-2800

Direct Energy Business
614 George Washington Highway
Unit 1A
Lincoln, RI 02865 Map
1-401-288-4880

Engie Power & Gas
1074 Broadway
Woodmere, NY 11598 Map
1-855-327-6937

Shell Energy North America (US) LP
1000 Main Street, Level 12
Houston, TX 77002 Map
1-713-230-7944

Spark Energy Gas, LP
2105 CityWest Blvd.
Suite 100
Houston, TX 77042 Map

1-877-228-9427

Sprague Operating Resources LLC
185 International Drive
Portsmouth, NH 03801 Map
1-855-466-2842

UGI Energy Services, LLC
835 Knitting Mills Way
Wyomissing, PA 19610 Map
1-610-373-7999

CHOICE® is a registered service mark of Columbia Gas of Massachusetts.

Have an emergency?

If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then our emergency number at 1-800-525-8222.