The Daily Metered Program is available to our commercial and industrial customers who consume more than 250,000 therms annually. Customers need to provide an active phone line and installed telemetering equipment to participate. Customers on the Daily Metered Program choose to purchase their natural gas from a certified supplier instead of Columbia Gas. If you choose to purchase your natural gas from a supplier, we will continue to deliver the same reliable service, read your meter, perform safety checks and respond to emergencies.

The price of natural gas charged by a supplier is set by a competitive market, meaning there is no guarantee you’ll save money, but they may offer pricing and special incentives. You will still receive an invoice from Columbia Gas for the delivery of the natural gas to your location, along with various meter charges, banking and balancing fees and applicable tax. Separately, your supplier will bill you for your for natural gas supply.

How to enroll

  1. Review the current suppliers. The Massachusetts Department of Public Utilities lists full current approved suppliers.
  2. Evaluate the offer and compare prices. 
  3. Consider the contract terms. Since many suppliers require you to agree to contract terms, you’ll want to know contract length and if you can cancel.
  4. Choose a supplier and complete the Customer Enrollment Form, which your supplier is responsible for submitting to us for your enrollment.
  5. Once enrolled in the Daily Metered Program, your bill will be mailed by the 3rd business day each month.

Current suppliers

Astral Energy LLC

1-888-850-1872

Constellation Energy

410-470-2800

Direct Energy Business

401-288-4880

Great Eastern Energy

1-888-651-4121

Great Eastern Gas

1-888-651-4121

Josco Energy USA LLC

1-877-955-6726

Plymouth Rock Energy, LLC

1-855-327-6391

Santa Buckley Energy

1-800-739-1852

Shell Energy North America

713-230-3880

Spark Energy Gas, LP

1-877-547-7275

Sprague Operating Resources, LLC

1-800-225-1560

UGI Energy Services, LLC

610-373-7999

Common questions

Why would I buy my gas from someone other than Columbia Gas?

There might be an opportunity to save money on your gas cost. Suppliers are not subject to state utility commission pricing regulations and can price their gas differently than Columbia Gas of Massachusetts. Under federal and state regulations, gas costs are passed through to all sales customers on an average basis, dollar-for-dollar. Columbia Gas of Massachusetts is not permitted to "mark-up" gas costs. Customers remain our customer whether they purchase traditional sales service from Columbia Gas of Massachusetts, or choose to purchase it from a third-party supplier.

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What is included in the cost of your natural gas service?

First, there's the cost of the natural gas itself. We refer to this as the "commodity cost." Next comes the "transportation cost". This is the cost of delivering the natural gas from the supplier or producer to the Columbia Gas distribution system. It includes fixed or demand charges to reserve the pipeline capacity needed to transport and store your gas for when you need it. And lastly, we have the "distribution cost." This is the cost of delivering gas to your facility. It includes not only the actual delivery costs, but also such items as pipeline maintenance, system upgrading, meter reading, and billing.

When you enter the Daily Metered transportation program, you are essentially purchasing the gas or commodity from a supplier of your choice, rather than Columbia Gas of Massachusetts. Transportation costs remain the same, as do the costs associated with the distribution service.

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How do I sign up for the Daily Metered Program?

Choose a supplier using our supplier list on this page. Your chosen supplier will guide you on the steps required to become a Daily Metered Program customer.

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Would I save money if I purchase gas from a different supplier?

Costs vary from supplier to supplier. This is something you would need to discuss with potential suppliers.

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Why can another supplier offer natural gas at a lower price than Columbia Gas?

Columbia Gas of Massachusetts is a regulated utility required to price gas on an average basis to all customers. Columbia Gas of Massachusetts also must include certain fixed charges relative to reliability of delivery. By purchasing gas from another supplier, you can tailor the level of service reliability and your supplier can target particular gas supplies to satisfy your needs.

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Will I get two bills – one from the supplier and one from Columbia Gas?

Yes. You will receive one bill from Columbia Gas of Massachusetts and one from your supplier. Your Columbia Gas of Massachusetts will reflect your transportation charges or the cost of delivering the gas to your facility. The second bill from your supplier will reflect the cost of the gas commodity delivered to Columbia Gas of Massachusetts on your behalf.

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Columbia Gas has always been able to supply the natural gas that I wanted and needed. Is there any chance that another supplier might not be as reliable if we have an exceptionally cold winter or other emergency?

The possibility does exist under dire circumstances. However, there are many safeguards built in to protect the customer.

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If I decide to buy my gas from another supplier and it does not work out, will Columbia Gas still provide my gas service?

Customers remains our customer regardless of whether they are with a marketer or not and a customer may return back to the utility at any time.

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What is the Daily Metered Transportation Program?

Under the Daily Metered Transportation program, customers have the option of purchasing their gas from a supplier. Columbia Gas of Massachusetts Inc. (Columbia Gas) will continue to deliver the natural gas to your facility, but the purchase function will be handled by the company of your choice. This method of natural gas purchasing is similar to the telecommunications industry where you choose a long distance provider. 

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If I do decide to choose another supplier, what is my next step?

If a customer is to be enrolled in the Daily Metered Transportation Program then their new marketer will inform the customer of the necessary required process and paperwork that needs to be submitted and will do so on the customer’s behalf.

Your new supplier will provide the customer with all that is necessary to be enrolled with them in either program.

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Changing suppliers is a big decision. What advice can you offer?

Marketers are not viewed as competitors but rather as partners with us in competition with alternate fuels. Please be sure you fully understand any arrangement that you agree to and understand the terms of the agreement you sign.

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Have an emergency?

If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then our emergency number at 1-800-525-8222.