If you qualify for federal, state or local income-eligible payment assistance programs, you could receive help paying your bill. To find out which programs could apply to you, start with our eligibility calculator. Please note, income may not be the only requirement to receive funds through these programs.

Available programs

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Fuel Assistance

You may be eligible to receive state and federal assistance to help you pay your bill. The deadline for Fuel Assistance has been extended to May 29. You can apply at your local community action agency.

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Low Income Gas Rate

If you’re eligible for certain public assistance benefits, you could also qualify for our Low Income Gas Rate and no-cost energy conservation services.

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Good Neighbor Energy Fund

This program is for customers with total household income between 60% and 80% of State Median Income Guidelines. If you are experiencing temporary financial difficulty, the Good Neighbor Energy Fund may be able to help.

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Arrearage Forgiveness Program

If you’re struggling to pay your bill, you could have your past due balance forgiven typically over a 12 month period if you are eligible for the discount rate. This program is designed to eliminate your past due balance by providing you with a set amount to pay each month. You can only participate in this program one time. Call us at 1-800-688-6160 for more information.

Income-eligible weatherization

Income-eligible customers can receive home weatherization, attic and wall insulation, air sealing, weather stripping, natural gas furnace repair or replacement, and more – all at no cost.

Find Out if You're Eligible

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Have an emergency?

If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then our emergency number at 1-800-525-8222.