Available payment plans


We know there are times when it may be difficult for you to pay your bill. We offer a variety of payment options to help you get back on track.

Residential Programs

Levelized Payment Plan Icon

Levelized Payment Plan

This program allows you to have a fixed payment that includes the entire past due amount and estimated usage for future bills. To get started on the program, you'll need to make an initial down payment.

Enroll Online

Levelized Forgivness Payment Plan Icon

Levelized Arrearage Forgiveness

The Levelized Arrearage Forgiveness Program allows you to earn forgiveness credits toward your past due balance. You earn credits over a 12-month period each time you pay an individualized budget payment on time.

Call 1-800-688-6160 today to learn more.

Flexible Payment Plan Icon

Flexible Payment Plan

This program allows you to pay a portion of the overdue balance, plus current charges each month.

Call 1-800-688-6160 today to learn more.

Custom Payment Plan Icon

Custom Payment Plan

This program allows you to make payments only toward the balance on the account during time of the agreement.

Call 1-800-688-6160 today to learn more.


Commercial Programs

Levelized Payment Plan Icon

Levelized Payment Plan

This program allows you to have a fixed payment that includes the entire past due amount and estimated usage for future bills. To get started on the program, you'll need to make an initial down payment.

Enroll Online

Flexible Payment Plan Icon

Flexible Payment Plan

This program allows you to pay a portion of the overdue balance, plus current charges each month.

Call 1-800-688-6160 today to learn more.

Custom Payment Plan Icon

Custom Payment Plan

This program allows you to make payments only toward the balance on the account during time of the agreement.

Call 1-800-688-6160 today to learn more.

Need help paying your bill?

We know there are times when it may be difficult for you to pay your bill. We offer options to help you get back on track.

There may be other personalized options available. Contact our customer care team at 1-800-688-6160 to learn more.

Have an emergency?

If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then our emergency number at 1-800-525-8222.