Our bill was designed with you in mind

Let's walk through your bill together. Watch this video to learn about the key elements of your bill.

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A video about what you can learn from your bill.


A fully regulated energy provider

We’re regulated by the Massachusetts Department of Public Utilities and other state and federal agencies. These organizations approve rate schedules and terms that govern our operations.

See Regulatory Information

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Have an emergency?

If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then our emergency number at 1-800-525-8222.