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Payment assistance options available for Columbia Gas customers

Jan 24, 2019

We always care about our customers and are here to assist those affected by the federal government shutdown.

During this time, customers directly impacted by the federal government shutdown could be eligible for payment assistance.

If you are affected government employee in need of assistance, call Columbia Gas of Massachusetts at 1-800-688-6160 to discuss your situation.

For any Columbia Gas customers who need help paying their bill, we offer options including:

  • Payment Plans - Plans to help make home energy costs more manageable. 
  • Low-income energy assistance programs available through local agencies
  • Budget Payment Plan - This program allows you to pay about the same amount each month based on usage, weather and projected costs.