Builder & Developer Responsibilities
As the builder or developer for this project, it is your responsibility to ensure that all documentation provided to Columbia Gas of Massachusetts (the Company) is current and accurate. If you change any information you initially provide, it may affect our agreement. Changes such as site plan alterations, number of homes/units, square footage, or the equipment to be installed can have an impact on our engineering estimates (service/meter size and pressure), construction estimates, and financial analysis, and should therefore be communicated to the Company as soon as possible.
If changes are not communicated promptly, problems may occur in the field at the time of construction, which may cause delays to your project.
Builder & Developer Agreement
The Builder & Developer Agreement for Installation of Gas Main or Services, addresses the responsibilities and requirements of both parties. Please be sure to review this document and ensure its accuracy. This Agreement recaps the information you provided the Company specific to your project.
In particular, you agree to install the end uses for the total number of homes/units you provided us during the interview process. These homes/units will require the installation of a natural gas service(s) and meter(s) as specified in the Agreement. In addition, the time frame for the build-out period specified must be adhered to for you to meet your financial obligation to Columbia Gas of Massachusetts.
This agreement also addresses what you can expect from us. In most cases, we require you to provide all trenching for the installation of the natural gas main and services within the project. The Company is responsible for trenching in the public right-of-way to get to your project. In both cases, the Company is responsible for installing the main and service lines.
Scheduling the Main Installation
Please call our office at 1-888-639-4270 at least one to two weeks before you begin to dig the trench for the main. We will schedule a pre-inspection meeting and tentatively specify the installation date.
On the installation date, the trench must meet the proper depth requirements and a four-inch sand pad must be spread along the bottom of the trench. Once the main gas line is installed, we require the entire trench to be completely backfilled with a minimum six-inches of sand over the top of the main and warning tape one foot below grade. The backfilling process must be completed according to Company specifications before we will activate the line.
Please reference the Excavation for Natural Gas Mains and Services document. This document provides a detailed description and diagrams of the Company's trench, padding and backfilling procedures for mains, services, and sleeves.
Scheduling the Service Installation
When you are ready for the installation of natural gas service to the individual homes/buildings within your project, you will need to complete a New Gas Service Installation Form for each service line to be installed. This document includes a sample installation form and instructions for completion. In addition, you'll need to review the Natural Gas Meter Placement sheet. Properly siting the location of the gas meter is a necessary part of the process and requires some planning.
For each and every service, you must include all the information required on the form with a detailed drawing and fax it to Columbia Gas of Massachusetts at 1-978-556-8928. The Company will not accept applications for new services unless the foundation is in and backfilled to final grade. We will contact you to schedule the new service installation within six weeks of receipt of the fax. If this schedule does not meet your needs, the Company will make every effort to accommodate you, however during peak season this may not be possible. We typically do not install services in the winter months, January-March.
On the installation date, be sure the trench depth is 30 inches below final grade and a four-inch sand pad must be spread along the bottom of the trench. In order for Columbia Gas to activate the service line, we require the entire trench to be completely backfilled with a minimum six-inches of sand over the top of the main and warning tape one foot below grade. Please reference the Excavation for Natural Gas Mains and Services document.
Scheduling the Meter Installation
Installing the new gas meter takes place at the very end of the process. Normally, it takes three business days for completion of a new meter installation so please plan accordingly.
Please review the Requesting a New Gas Meter sheet before requesting a gas meter. Once we install the meter, we will turn on the gas and light the pilots on the appliances. Call our customer service center at 1-800-677-5052 to schedule the meter installation.
Get Started Today
To learn more about gas availability to your serve your home, business or new development, view a list of requirements or contact our New Business Team at 1-888-639-4270. Depending on the scope of your project, we may need for development drawings to be submitted. Our New Business Team representatives will be happy to assist you in determining the location and suitability of Columbia Gasof Massachusetts' closest natural gas main facilities.