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To apply for new natural gas service (for both new construction and conversions) please submit your information and one of our representatives will respond within one business day.  

new and conversion customers only


Want to convert your home or business?
Please call 1-888-639-4270, Monday-Friday 8:00am-4:30pm.
For existing accounts please call 1-800-888-6160 to speak to a customer service representative.



Save up to 40% when you switch from oil and up to 65% when you switch from propane. Learn more and calculate your savings.


Choose a contractor with confidence. We are happy to provide you with a list of participating contractors who have been pre-approved by Columbia Gas.


Rebates up to $1600 on qualifying natural gas heating systems and up to $800 on qualifying natural gas water heaters to help you save energy and money. You may also qualify for 0% financing through MassSave®

calculate savings

find a contractor

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Unlike oil and propane, natural gas is piped directly to your home.

It's always there when you need it and you never have to worry about running out of fuel or arranging for deliveries.


Natural gas is the cleanest burning fossil fuel, helping to reduce our carbon footprint.

When you use natural gas, 90 percent of what is delivered to your home is considered useful energy compared to 32 percent for electricity.


Use natural gas for just about anything you can think of: heating and water heating; cooking and drying.

Keep your lights on during the next power outage with a back up generator.

Get outside and enjoy your backyard with natural gas pool heaters, fire pits, grills, and outdoor lighting.



Great people from start to finish, people in office really care!

- Hanover, MA


Everyone I have spoken with so far has been very professional and polite . Especially the tech sent out to put the meter on the house.

- Chicopee, MA


Everyone is a professional and I couldn’t be happier with all the employees that were involved in this process. From the office personnel, the pipe installers to the meter installer.

- Franklin, MA


New Business Main: 1-888-639-4270   |   New Business Massachusetts: 1-844-227-5689