Improving the lives of more than 325,000 customers across the Commonwealth

We’re one of Massachusetts’ leading energy companies, with more than 700 employees dedicated to providing customers with the energy services they need every day.

Serving more than 60 Massachusetts communities

Headquartered in Westborough, we provide natural gas service to residential and commercial customers in more than 60 communities across the Commonwealth of Massachusetts. We’re one of the seven energy delivery companies of NiSource, who together provide essential natural gas and electric service to nearly 4 million customers.

Massachusetts Service Territory Map

We invest in the future

As part of our commitment to customers and communities, we’re investing millions each year to provide safe, reliable natural gas service by expanding our system and replacing aging facilities. We partner with diverse suppliers, and always keep safety, customer satisfaction and sustainability as our key priorities.

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Employees working in the field together

Building strong teams

We’re proud to be a Top Workplace in Massachusetts and part of NiSource, which is the highest-ranked utility on the Forbes magazine list of America’s Best Large Employers. We foster an inclusive and diverse workforce where every member of our team is valued, respected and has the opportunity to do great work. Join us and build a career you can point to with pride.

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Giving back

We’ve been part of the communities we serve since 1847. We volunteer and provide charitable support across Massachusetts, primarily to organizations that share our mission of meeting basic human needs. In addition, our energy efficiency programs help customers save energy and money, while our payment assistance programs help qualifying customers make ends meet.

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Woman business owner at work

Economic development

Supporting the future growth and development of our communities is vital and we are actively involved and leading economic development opportunities across the state.

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A fully regulated energy provider

We’re regulated by the Massachusetts Department of Public Utilities and other state and federal agencies. These organizations approve rate schedules and terms that govern our operations.

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Have an emergency?

If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then our emergency number at 1-800-525-8222.