Explore your home

Knowing your home is the first step to keeping it safe. Learn more about the safety risks in each area of your home – and how to reduce them.

Bathroom

We often take hot water for granted right until the moment we run out of it. Follow these few simple tips to natural gas safety tips so you can stay safe while you stay clean.

Blue bathroom with toilet, bathtub, vanity and various items hanging on the wall

Hire a qualified professional for natural gas appliance installation

Hire a qualified professional

Have qualified professionals install natural gas appliances to make sure they're properly connected. Never attempt this yourself!

If you need to repair or replace a natural gas appliance, hire a qualified professional to make sure they're properly connected.

Repairing or replacing appliances

If you need to repair or replace a natural gas appliance, hire a qualified professional to make sure they're properly connected. Never attempt this yourself!


Blue bathroom with toilet, bathtub, vanity and various items hanging on the wall

Smell gas? Stop. Leave. Call.

If you suspect a gas leak or that a natural gas line has been damaged stop what you’re doing, leave the area immediately and call 911 and us.

Call 811 and a professional plumber to clear sewer lines safely.

Clogged sewer line? Call 811

Call 811 and hire a professional plumber to clear sewer lines safely. Your clog could be caused by a rare situation called a cross bore and can pose a safety risk.


Check to make sure you are choosing a safe water heater temperature.

Check water heating settings

Check to make sure you are choosing a safe water heater temperature. Water heaters should be set to operate according to the manufacturer’s instructions to avoid scalding.

Have a qualified professional inspect natural gas appliances for proper venting.

Check gas appliance venting

Have a qualified professional inspect natural gas appliances for proper venting. They can verify that things are in good condition and there are no clogs or blockages.


Be alert to any unusual conditions, including bubbling water in your toilet bowl.

Bubbling toilet water

Be alert to any unusual conditions, including hissing sounds or bubbling water, which may indicate a natural gas leak. If you suspect a gas leak, stop what you’re doing, leave the area immediately and call 911 and us.

Be alert to any unusual conditions, including bubbling water in your toilet bowl.

Don't flush wipes

Remember not to flush disposable wipes. Even those marked flushable can still lead to clogged sewer lines. 

Have an emergency?

If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then our emergency number at 1-800-525-8222.